Frequently Asked Questions

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FAQ

How can I change my password?

The following are the basic step-by-step instructions on how to <Change Your Password>.


1. Navigate to https://portal.cms.gov.
2. After you are logged in, select the down arrow icon that appears next to your name at the top of the page.

3. Select <My Profile> from the drop down menu to continue, and the <View My Profile> page is displayed.

4. Select <Change Password>, and the <Change Password> page is displayed.

5. Enter your old password.

6. Create and enter a new password of your choice for <New Password>.

7. Re-enter the same password for <Confirm Password> and select <Next> to continue.

8. The <Change Password> acknowledgement page is displayed.

9. Select <OK> to close the page.


(FAQ17389)

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